Investment Management Certificate (IMC) Practice Exam

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Prepare for the Investment Management Certificate Exam with our interactive quiz. Featuring flashcards and multiple choice questions, each with hints and explanations. Elevate your study experience and ensure you're ready for success!

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Which of the following is NOT a way to augment lifetime values?

  1. Increase the retention rate

  2. Enhance average purchase volume per customer

  3. Increase the price of the product

  4. Reduce marketing communication costs

The correct answer is: Increase the price of the product

Increasing the price of a product may not directly augment the lifetime value of customers in the long term. While raising prices can initially boost revenue per sale, it does not necessarily lead to an increase in overall lifetime value, which is determined by a combination of customer retention, purchase frequency, and average purchase volume. When prices are increased, some customers may reevaluate their perceived value, which can lead to reduced retention rates or fewer purchases, ultimately damaging the lifetime value if customers choose to take their business elsewhere. In contrast, strategies that focus on increasing retention rates, enhancing average purchase volume, and effectively managing marketing communication costs are essential because they directly contribute to establishing long-lasting customer relationships and maximizing revenue over time.